FAQ Info

Where are you located?

We have 2 locations:

1. Appliance Discount Outlet - located at

3144 Martha Berry Hwy,

Rome GA 30165

678-887-0710

2. Appliance Direct Outlet - located at

6345 Hwy 92

Acworth GA 30102

678-264-6363

Learn more and contact us here: https://theadoutlet.com/pages/contact

Do you haul away or take away old appliances? Will you be able to pickup my existing appliance?

Regarding hauling away or taking away your old appliances (take away appliances): we may or may not remove your older units. It is a case by case scenario. Please call us at 678-887-0710 to discuss your specific situation.

Are your appliances new or used?

We primarily sell scratch and dent appliances, which are new (never been used) but open-box. We may at times have a few selection of used appliances for sale. View our inventory online at https://theADOutlet.com.

Do you finance?

Learn more about each of the following financing and payment plan options by clicking the links provided.

Shop Pay - https://shop.app/

Acima Credit - https://www.acima.com/how-it-works

SNAP Finance - https://snapfinance.com/how-it-works

Synchrony Financial - https://www.synchrony.com/for-consumers.html

Affirm - https://www.affirm.com/how-it-works

Is there a discount for paying cash?

In some instances we do offer some cash benefits. Please call us at 678-887-0710 for more information.

What is your warranty policy?

Learn about our warranty policy here: https://theadoutlet.com/pages/warranty

What is your return policy?

Learn about our return policy here: https://theadoutlet.com/pages/return-policy

Do you deliver and install?

Learn about our delivery and installation services here: https://theadoutlet.com/pages/delivery-installation

Do you price match?

Learn about our price match guarantee here: https://theadoutlet.com/pages/price-match-guarantee-policy